- Do explore if there is a personal or family health problem
- Do explore if drugs or alcohol are involved
- Do explore if there are mental health issues
- Don't overlook economic challenges
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- Do know your policies
- Do match the discipline to the problem
- Do focus on changing behavior
- Don't weaken the message
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- Do be frank without being angry
- Do reprimand in private
- Do focus on the performance and not the person
- Don't exaggerate