No Joke: Getting Taken Seriously at Work

  • Do cut to the chase
  • Do be specific
  • Do use testimonials
  • Don't use tired cliches

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Step Up To the Mike: Giving a Speech on Short Notice

  • Do keep your focus
  • Do pick your spots
  • Do keep it short
  • Don't overdo

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Stop, Look and Listen: Become a Better Listener at Work

  • Do listen to what they're saying
  • Do listen to their intent
  • Do listen to learn
  • Don't forget to show them you're listening

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The Jokes On You: Using Humor Effectively at Work

  • Do be P.C. (politically correct)
  • Do ask why?
  • Do be upbeat
  • Don't be hurtful

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Talk Less, Say More: Communicate More Effectively

  • Do connect
  • Do convey
  • Do convince
  • Don't communi-fake

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