- Do know yourself
- Do know what you do best
- Do take control of your career
- Don't get stuck in management
- Do put effort into understanding your boss
- Do ask the right questions
- Do learn their best time of day
- Don't forget to show gratitude
- Do what I tell you
- Do as I do, now
- Try this
- What do you think
- How do you feel
- Let's work on this together
- Do know yourself
- Do know what you do best
- Do take control of your career
- Don't get stuck in managment
- Do examine your blind spots
- Do analyze your past mistakes
- Do listen to customers
- Don't do it all on your own
- Do reduce game playing & keep it confidential
- Do get everyone involved
- Do explain the process thoroughly
- Don't forget this is all about changing behavior
- Do it less than 100%
- Do get help
- Do change yourself first
- Don't think you're alone
- Do adopt multiple bottom lines
- Do fewer MBAs
- Do reduce executive pay
- Don't eliminate dissent
