- Do be a good administrator
- Do give direction well
- Do be a leader
- Do respect your people
- Do act
- Do reduce anxiety
- Don't overlook your impact on the organization
- Do reward employees
- Do increase flexibility
- Do give & get feedback
- Don't obsess on individual performance
- Do lead by example
- Do be proactive
- Do market, market, market
- Don't just go with the latest fad
- Do start with a lightning round of notes & key metrics
- Do establish priorities
- Do make time for emerging issues
- Don't blur the line between decisions & discussions
- Do see it from their point of view
- Do over-communicate
- Do celebrate
- Don't expect your people to be blind
- Don't pay enough
- Don't act accordingly
- Don't be illegal
- Don't help them
- Do see it from their point of view
- Do over-communicate
- Do celebrate
- Don't expect your people to be blind
