The Whole Truth: Reducing Your Bias at Work

  • Do examine your personal attitudes
  • Do look at your track record
  • Do commit to change
  • Don't expect bias to just disappear

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Fair Treatment: Conducting Fair & Objective Performance Reviews

  • Don't rate based on others
  • Don't overlook your own biases
  • Don't attribute failings to them & success to external factors
  • Don't distort

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Silence is Golden: When Not to Give Feedback To Someone

  • Do focus on behaviors
  • Do focus on things they can do something about
  • Do wait for a good time to give it
  • Don't have an agenda with the person

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FeedForward: Increase Effectiveness by Feed-Forwarding at Work

  • Do let go of the past
  • Do tell the truth
  • Do improve yourself too
  • Don't get cynical & negative

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Critical Condition: When NOT to Give Feedback

  • Don't if they can't change it
  • Don't focus on the person
  • Don't be in a rush
  • Don't have an agenda

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Name, Rank & Serial Number: What is Legal to Say As a Reference

  • Do say if the applicant work for you
  • Do say the applicant's dates of employment
  • Do describe the applicant's title or general job duties
  • Do say the ex-employees salary

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